TERMS & CONDITIONS OF USE

Thank you for choosing Zion Balloons, LLC (the “Company”), a Southern Utah Company providing Balloon flights. This Terms and Conditions governs your purchase through www.ZionBalloons.com  (the “Site”). PLEASE READ THIS TERMS AND CONDITIONS OF USE CAREFULLY.

Credit Card Charges: By clicking “I’ve read and accept the terms and conditions and understand the cancellation policy.” you authorize the Company to charge your credit card for the amount specified, including taxes and fees. Credit card purchases will be processed through Zion Balloons, LLC, Utah.

Cancellation Policy: To receive a full refund, please call to cancel or reschedule your tour at least 72 hours prior to your tour departure time for a non-private basket, and 20 days before for a group of 10 or more. If it is within 72 hours, please notify us immediately to discuss your situation. In most cases, within 72 hours, refunds will not be allowed. There is a $100 excess weight fee if the average per-person weight for the group exceeds 240 lbs (Total weight/#passengers). All gift flight tickets are transferable/non-refundable. Please complete the eWaiver within three days of booking to ensure your reservation. There are no refunds for late arrivals and no-shows. Regardless of the notice, you may be subject to a cancellation fee when canceling.

We want you to be Happy: Our primary goal is your safety and satisfaction. We are known for our hospitality and work hard to give you an incredible experience! However, if you are sorely disappointed with your tour experience, please contact us directly and provide any feedback you wish to share. We listen!

Tour Changes or Cancellations: Zion Balloons, LLC reserves the right to cancel any reservation for any reason whatsoever. Monies received will be refunded in the event Zion Balloons, LLC cancels a reservation.

Privacy: As more fully described in our Privacy Policy, you may need to disclose certain Personally Identifiable Information to make purchases through the Site. As a condition of making any purchases, you represent that you have first read our Privacy Policy and consent to the collection, use, and disclosure of your information as described in our Privacy Policy. Our Privacy Policy’s terms and conditions will change from time to time, and as a condition of browsing the Site or making any purchase, you agree that you will first review our Privacy Policy prior to making any initial or subsequent purchases.

Governing Law: The validity, construction, and interpretation of this Terms and Conditions, and the rights and duties of the parties hereto, will be governed by and construed in accordance with the laws of the State of Utah in the United States, excluding its conflicts of laws principles.

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If you have any questions about this Privacy Policy or Terms & Conditions, please Contact us.